TQM has been accepted across a large number of organizations in all parts of the world. A large number of researches have been carried on the efficient implementation of TQM across organizations where effective TQM led to the financial improvement, increased satisfaction of customers and also in the quality of products.
However, at the same time, some studies have also reported high failure of TQM implementation as well. A study carried by AL-Neyadi , in which he invested the various TQM practices in the service organizations of UAE found huge differences in the manner in which different initiatives of TQM were implemented across private and public firm. The Jordan Banking sector was analyzed by Belbessi in which the relationship between TQM and performance was analyzed.
The study demonstrated commercial banks in Jordan which had adopted TQM across all their functions showed strong improvements in profitability. As stated by Al-Dabal , that Saudi Arabia organizations should conduct a complete analysis of the application of the new change measures in order to check its suitability with its culture. In all of the studies conducted, there were some basic success elements identified for successfully implementation of TQM in an organization.
The important success measures were management commitment, teamwork, training and education, communication, strong focus on customers, employee involvement and participation and organizational culture. In the UAE, a large number of studies were conducted in which nineteen quality factors were regarded as being very much vital for TQM implementation which further was cut down to nine critical ones such as active responsibility by senior management, customer satisfaction, continuous process of improvement, consistent communication, commitment towards goals, etc.
Thus we can conclude by saying is TQM is very much vital for the organizational competitiveness and its profitability. Top management commitment and a focus towards customer satisfaction are very much essential for the success of this system. However we cannot let pass the failure rates which can be eliminated by successful assessment of the various organizational factors and its strengths and weaknesses.
ASQ , 12 4 , Jordan Journal of Business Administration , 2 4 , If you need urgent academic help, we are always here for you. Place an order to get your own total quality management essay sample or any other kind of paper you may need throughout your college life.
Your email address will not be published. Notify me of follow-up comments by email. Notify me of new posts by email. Get access to the list of our best samples for free. Usually inspectors provide lists and descriptions of defected products such as surface blemishes or cracks for instance. Remember the basic principle of a quality assurance, is working out the best course of action beforehand and communicating it to all department concerned, applying this concept whenever a planned process is complex.
After answering all these questions positively, and making the decision to implement quality assurance. We can start in general way by identifying the tasks, processes or systems critical to the business and writing clearly a guidelines and instructions for employees. Use a guidelines and instructions for training and day-to-day reference. For processes and systems covered will basically reduce: However, you can also take this general principle of clearly documenting tasks, systems and processes to the next level, by using ISO , which is related to quality management systems and to help organizations assure that they meet the right needs of clients and other stakeholders, while meeting statutory and regulatory requirements related to the product.
We could also establish another appropriate quality assurance system code as a model to cover all aspect of quality, using formal discipline for controlling information accuracy, and reviewing and improving systems.
A specialist needs to test and use almost all items you buy. In United States, the Occupational Safety and Health Administration OSHA , the Environmental Protection Agency and other federal and states regulatory agencies have instituted rules and regulations regarding manufacturing practices and products.
In large measure, it is the responsibility of the quality assurance department to maintain compliance with these regulations. After all, companies using quality assurance get benefice from it.
Improving work processes and efficiency will definitely enable to better compete with other competitors and increase earnings. The principle is, once a hypothesis is negated, beginning and implementing the cycle again will further extend knowledge, bringing about perfect output and operation within the company.
In the other hand, quality control is similar to, but not identical with quality assurance. Then the extent of quality control actions must be determined — for instance, the percentage of units should be tested from each lot.
After that, the real-world data must be collected — the percentage of unit that fail, and the result should be reported correctly to the management personnel. Next, the corrective actions take place and decided upon and taken — defective units must be repaired or rejected, and service repeated at no charge until the costumers are satisfied.
In some companies, if too many failures or instances of poor service happen, the plan must be devised to improve the production process and then that plan must be put into action. However, quality control process must be ongoing to assure the remedial effort by producing satisfactory results, and immediately detecting recurrences or new instances of trouble.
The quality of product or service is ensuring if proper designing process is followed. Quality control also ensures error and defects are prevented and finally deleted from the process of production.
However, quality control should include: Planning, designing, implementation, gaps identification and improvisation. The benefits from an organization which is implementing a stringent quality control are as follow: However the quality of any giving product and service determines success of failure of the company.
All consumers expect the company to maintain high-level of quality and consider it one of the most important aspect of satisfaction. Therefore, quality management becomes very important as far as any organization is concerned.
It can be accomplished through various quality control techniques. Quality assurance and quality control are objectively oriented and can be achieved through statistical quality control.
The quality management doesn’t especially promote a good quality for a firm, but rather to ensure that a product or organization is consistent, can be considered to have four components: quality planning, quality control, quality assurance, and quality improvement.
Total Quality Management is an essential tool that makes an improvement reaction to firms and companies. It is a technique of managing.
Writing a research paper for a management class? Stuck right from the start? Use this quality management essay example to boost your writing. Quality management essay In this file, you can ref useful information about quality management essay such as quality management essayforms, tools for quality m.
Free Essay: Deming’s 14 points were first applied to Japan and United States manufacturing but the philosophy can be applied to many different industries. Free total quality management papers, essays, and research papers.